Tell HN: Instagram’s API has broken, support tickets ignored, status page green
by PeledYuval on Hacker News.
Meta offers an OAuth based API for Instagram.
Many companies and tools are built on and rely on this API for their product & daily operations. Beginning Friday evening (US time), a critical endpoint in this API has broken. The endpoint creates long-lived access tokens, so it is in the critical path for almost any company using the API. I find it disappointing that a leading technological company does not acknowledge a bug that’s been reported to them several times more than 24 hours ago, even if to say that’s it’s being investigated. The endpoint:
https://ift.tt/RovtuQc Currently the API returns a Bad Request with a wrong error message (the endpoint should support “GET”):
“`
{
“message”: “Unsupported request – method type: get”,
“type”: “IGApiException”,
“code”: 100,
“fbtrace_id”: “AuDYqK74IrT9Yt2Sx51UlP6”
}
“` I have opened a bug report but received no response.
Facebook’s status page shows all green in the API section: https://metastatus.com/
There are several Meta Developers Community threads with no response