Tell HN: Never Trust ‘Lifetime’ Licenses
by sixhobbits on Hacker News.
I guess a lot of people here already know this, and in general I don’t expect a lifetime license to be actually ‘lifetime’, but I saw the worst example I’ve seen so far today. Just over a year ago I bought an emojipicker for mac (getmumu.com) that claimed to have a ‘lifetime license’. It’s a neat little tool and I’ve used it daily. Now I got a new mac and I tried to transfer it over, only to find out that it’s rebranded from “Mumu” to “Mumu X” and 5x’d in price. After hunting through the website I found the tiny “get old version” in the footer. I entered my license key and was told it was already used. I wrote to the support email and was told that “Mumu” was discontinued and “Mumu X” was a new app that I’d have to buy it again. > And note that “lifetime” means it would work on the lifetime of the app, not the lifetime of the customer. Yeah, I understand it’s “lifetime of the app” but adding an “X” to the name and a few minor features and then not letting me transfer my old app to a new machine leaves a really bad taste. /rant.