Google will not let me pay an invoice they sent me
by highwayman47 on Hacker News.
I signed up for the trial of Google Workspace. I entered my credit card information but my “Payments Account” required ID verification, so I submitted my ID. I then cancelled my trial of Google Workspace, accidentally 1 day after the trial expiration. I was not allowed to pay the outstanding balance of $1.16 at the time because my “Payments Account” had not been verified. I closed my Google Workspace account so I wouldn’t incur further charges and figured I’d just pay the invoice later. 2 weeks later they invoice me for the $1.16. However, I cannot pay without signing in to my cancelled Google Workspace account. I do not want to re-activate the account, though I try unsuccessfully with the instructions provided to me by support. Support now tells me that after 20 days a deleted account cannot be recovered. I contact collections to pay the invoice but they “do not handle these types of accounts”. I am concerned this will effect my excellent credit. I have tried multiple times to pay but support does not provide a means to do so.