Tell HN: Discord Ignores Right to Erasure
by btdmaster on Hacker News.
I have contacted Discord for right to erasure on 2022-02-26 and I have received no response. For context, they have stored metadata on almost all interaction with the following keys for over 4 years (i.e. since account creation) with no way to opt out: [‘event_type’, ‘event_id’, ‘event_source’, ‘user_id’, ‘domain’,
‘freight_hostname’, ‘freight_id’, ‘ip’, ‘day’, ‘chosen_locale’,
‘detected_locale’, ‘user_is_authenticated’, ‘browser_user_agent’,
‘browser’, ‘browser_version’, ‘cfduid’, ‘os’, ‘client_build_number’,
‘release_channel’, ‘city’, ‘country_code’, ‘region_code’, ‘time_zone’,
‘isp’, ‘message_id’, ‘channel’, ‘channel_type’, ‘is_friend’, ‘private’,
‘num_attachments’, ‘max_attachment_size’, ‘length’, ‘word_count’,
‘mention_everyone’, ’emoji_unicode’, ’emoji_custom’,
’emoji_custom_external’, ’emoji_managed’, ’emoji_managed_external’,
’emoji_animated’, ’emoji_only’, ‘num_embeds’, ‘attachment_ids’,
‘has_spoiler’, ‘probably_has_markdown’, ‘user_is_bot’, ‘sticker_ids’,
‘message_type’, ‘system_locale’, ‘components’, ‘is_first_message’,
‘cfduid_signed’, ‘_source_job_id’, ‘_ingest_ts’, ‘rendered_locale’,
‘accepted_languages’, ‘accepted_languages_weighted’,
‘primary_accepted_language’, ‘_hour_pt’, ‘_hour_utc’, ‘_day_pt’,
‘_day_utc’, ‘client_send_timestamp’, ‘client_track_timestamp’,
‘timestamp’] The actual files are 75 megabytes of text(!) data. This, to me, is clearly not reasonable under CCPA or GDPR. Even if it were, they have not responded to my emails, even though the 30 day limit has long passed. What can I do?